Yes. TRUMAX products are supplied through our official channels. You can also use our Product Authentication page to verify your product using the unique verification code printed on the authentication sticker.

Visit our Product Authentication page and enter the 9-digit unique verification code printed on the TRUMAX verification sticker on your product.

Most orders are delivered within approximately 3 days. Actual delivery time may vary depending on your location, courier service and other delivery conditions.

Once your order is shipped, tracking details are generally shared with you. You can use the Track My Order option on our website to check your order status.

Product selection depends on your individual goals, dietary requirements and lifestyle. Please read the product information and recommended usage before choosing a product. If you need help, contact our support team.

Follow the serving size and directions mentioned on the product packaging. Do not exceed the recommended serving unless advised by a qualified healthcare professional.

If your order has not been processed or shipped, cancellation may be possible. Please contact our support team as soon as possible with your order details.

Please contact our support team as soon as possible with your order details and clear photographs/videos of the product and packaging so that the issue can be reviewed.

Return or replacement eligibility depends on the product and the applicable return policy. Please contact our support team with your order number for assistance.

You can contact our support team through the Contact Us page on our website. Please include your order number whenever your enquiry is related to an order.